Privacy Policy

This Privacy Policy outlines how www.b9gears.com (referred to as the “Site” or “we”) collects, utilizes, and shares your Personal Information when you visit or make a purchase from the Site. 

Contact If you have inquiries, need more information regarding our privacy practices, or wish to file a complaint after reviewing this policy, please reach out to us via email at info@b9gears.com. 

Collection of Personal Information When you visit the Site, we gather specific information about your device, interactions with the Site, and details necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, any information concerning an identifiable individual (including the information below) is referred to as “Personal Information.” Refer to the following list for details on the Personal Information we collect and its purposes: 

  • Device Information 
  • Purpose: To accurately load the Site for you and conduct analytics on Site usage to enhance user experience. 
  • Source: Automatically collected through cookies, log files, web beacons, tags, or pixels when accessing our Site. 
  • Disclosure: Shared with our processor Shopify. 
  • Personal Information Collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction with the Site. 
  • Order Information 
  • Purpose: To fulfill our contract with you by providing products or services, processing payment information, arranging shipping, sending invoices/order confirmations, communication, order risk screening, and providing information/advertising based on your preferences. 
  • Source: Directly collected from you. 
  • Disclosure: Shared with our processor Shopify. 
  • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. 
  • Customer Support Information 
  • Purpose: To offer customer support. 
  • Source: Collected directly from you. 
  • Disclosure: 

Minors The Site is not intended for individuals under 18 years old, and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us for its deletion. 

Sharing Personal Information We share your Personal Information with service providers to assist in providing services and fulfilling contracts, as detailed above. For instance: 

  • We may share Personal Information to comply with laws/regulations, respond to lawful requests, or protect our rights. 

Behavioral Advertising We use your Personal Information for targeted advertisements or marketing communications that we believe may interest you. This involves: 

  • Utilizing Google Analytics to understand Site usage. 
  • Sharing information about your Site usage, purchases, and ad interactions with advertising partners. 
  • Using Shopify Audiences to display ads on other websites, targeting buyers who made purchases with Shopify merchants. 

You can opt out of targeted advertising through various platforms and services. 

Using Personal Information We utilize your Personal Information to provide services including offering products for sale, processing payments, order fulfillment, and informing you about new products, services, and offers. 

Lawful Basis For residents of the European Economic Area (“EEA”), we process Personal Information under lawful bases outlined in the General Data Protection Regulation (“GDPR”), including consent, contract performance, legal compliance, vital interests protection, task performance in the public interest, and legitimate interests. 

Retention We retain your Personal Information for our records unless you request its deletion. Refer to the ‘Your Rights’ section below for more information on your right to erasure. 

Automatic Decision-Making Residents of the EEA have the right to object to processing based solely on automated decision-making, including profiling, if it has a legal or significant effect. We engage in limited automated decision-making for fraud prevention, with Shopify using similar methods. 

Your Rights You have rights regarding your Personal Information, including the right to access, correct, or erase it. To exercise these rights or for any inquiries, please contact us using the information provided in the ‘Contact’ section.